Terms & Conditions

K.LottsWreathCreations

Last Updated: November 2025

 

Welcome to k.LottsWreathCreations. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

 

1. General Information

k.LottsWreathCreations is a handmade wreath boutique offering custom, seasonal, and year-round decorative wreaths. All items are crafted to order unless otherwise stated.

We reserve the right to update these Terms & Conditions at any time. Continued use of our site constitutes acceptance of any changes.

 

 

2. Ordering & Payment

 

 

  • All payments are due at the time of ordering.
  • Orders are not started until full payment has been received.
  • We accept the payment methods listed at checkout, which may include Cash, Card, PayPal, Venmo, or other approved platforms.
  • Custom orders may require additional time based on design complexity and materials.

 

3. Custom Orders

 

 

  • Custom designs are created based on the details you provide.
  • Once a custom order is approved and payment is made, no changes can be guaranteed.
  • Photos may be provided during the process upon request, but final results may vary slightly due to the handmade nature of the product.


4. Processing & Turnaround Time

 

 

  • Standard processing time is typically 7–14 business days, unless otherwise noted.
  • During peak seasons (holidays, spring, fall), turnaround times may be longer.
  • Rush orders may be available for an additional fee and must be approved in advance.

 

 

5. Shipping & Delivery

 

 

  • Shipping costs are calculated at checkout based on location and package size.
  • k.LottsWreathCreations is not responsible for:
    • Delays caused by the carrier
    • Lost, damaged, or stolen packages
  • Tracking information will be provided once the wreath has shipped.
  • Local pickup may be offered when arranged directly with the customer.

 

 

6. Returns, Refunds & Exchanges

 

 

Because our products are handmade and many are custom-designed, all sales are final.

We do not accept returns, refunds, or exchanges unless the item arrives with a significant craftsmanship issue.

 

If you experience an issue, please contact us within 72 hours of receiving your order with clear photos so we can determine an appropriate resolution.

 

7. Product Care

 

 

  • Wreaths are designed for long-lasting beauty; however, weather exposure can shorten their life.
  • Outdoor wreaths should be displayed in a sheltered area to prevent fading or weather damage.
  • k.LottsWreathCreations is not responsible for wear caused by environmental conditions.

 

8. Photos & Branding

We reserve the right to photograph and share completed wreaths on our website and social media, including custom designs, unless the customer specifically requests otherwise before the order is completed.

 

 

 

 

9. Privacy Policy

Any personal information provided during ordering is used solely to complete and deliver your purchase. We do not sell or share your information with third parties, except as required for payment processing or shipping.

 

 

10. Contact Information

For questions, custom requests, or support, please contact us:

k.LottsWreathCreations

Email: support@kLottsWreathCreations.com